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HomeOur Guarantee

Our Promise to You

We Don't Just Clean.
We Guarantee It.

Every HarbourShine service is backed by our written satisfaction guarantee. We've built our reputation on results, not promises β€” and we stand behind every job we do.

On every job

100% Satisfaction Guarantee

If you're not completely satisfied with any aspect of our cleaning, contact us within 48 hours and we'll return to re-clean the affected areas at absolutely no cost. No questions asked.

End of lease

Bond Back Guarantee

Our end of lease cleaning comes with a written bond-back guarantee. If your property manager identifies any issues, we'll return within 24 hours and re-clean until the property passes inspection.

Within 48 hours

Free Re-Clean Promise

We don't just promise quality β€” we back it up. If any area doesn't meet our standard, we'll come back and fix it free of charge. We won't stop until you're genuinely happy.

Always punctual

On-Time Guarantee

We respect your time. Our team arrives within the agreed window β€” every time. If we're ever late without prior notice, we'll discount your service.

End of Lease Specialists

Bond Back.
Guaranteed in Writing.

Moving out is stressful enough. Our end of lease cleaning service takes the worry out of getting your bond back. We follow the exact checklist used by Sydney real estate agents and property managers.

If your property manager is not satisfied with any aspect of our clean, we'll return within 24 hours and re-clean at no additional cost β€” as many times as needed until you get your bond back.

Book End of Lease Clean
Written bond-back guarantee provided before we start
We follow real estate agent inspection checklists
Free return visits until property manager approves
We liaise directly with agents on your behalf
10+ years of successful bond returns in Sydney
IICRC certified technicians on every job
Fully insured β€” $20M public liability

Real Results

Our Guarantee in Action

"Got our full bond back β€” $4,200. The property manager said it was the cleanest property they'd inspected all year. HarbourShine delivered exactly what they promised."

Tom & Jess W.

Rozelle, NSW

"I was nervous about our end of lease clean. HarbourShine came back once to touch up a few spots the agent flagged, and we got our full bond with no deductions."

Priya M.

Leichhardt, NSW

"The re-clean guarantee is real. They came back the next day without any fuss and fixed the areas I wasn't happy with. That's the kind of service that earns loyalty."

Chris D.

Balmain, NSW

Book with Confidence

Every HarbourShine booking is backed by our satisfaction guarantee. Get your free quote today.